FAQ

1. How does the product work?
The smart laser teasing collar is worn around your cat’s neck and automatically projects random laser patterns. Your cat will chase the laser for fun and exercise.

2. Will my cat feel uncomfortable wearing it?
No. Its lightweight and adjustable design ensures it won’t put pressure on your cat’s neck. Made from vet-approved, pet-safe materials.

3. What size cats is it suitable for?
The adjustable strap fits cats between 2 kg (4.4 lbs) and 8 kg (17.6 lbs).

4. How long does the battery last?
It charges via USB in about 1.5 hours and lasts up to 4–5 days on a single charge (with average daily use of 20 minutes).

5. Is it safe for my cat’s eyes?
Yes. The laser is angled to avoid direct eye contact and complies with international pet safety standards.

6. Can I use it for other pets?
Yes. Puppies and some small animals may also enjoy it, but it’s specially designed for cats.

7. How long will delivery take?
Orders within the US are delivered in 5–10 business days. All orders include a tracking number.

8. What is your return policy?
You can return unused items in their original packaging within 14 days. We offer a 100% satisfaction guarantee.

9. How do I clean the product?
Wipe with a dry cloth. Do not submerge in water. The strap can be cleaned with a slightly damp cloth.

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